Allentown, Pennsylvania — November 11, 2025 — Peli BioThermal celebrated the grand opening of its newly expanded Allentown, Pennsylvania Service Center, marking a major milestone in the company’s continued growth and commitment to meeting rising global cold chain demands.
The ribbon-cutting ceremony brought together company leaders, community representatives, and long-time team members to commemorate 15 years of service excellence in the region. The expansion enhances operational capacity, service capabilities, and efficiency for customers across North America.
Celebrating Growth and Legacy
The Allentown facility first opened its doors 15 years ago and has since become one of Peli BioThermal’s longest operating and most trusted U.S. service centers. The new site now offers increased throughput and improved process flow to support the company’s reusable and bulk shippers, ensuring temperature-controlled solutions are readily available for pharmaceutical, biotech, and life-science customers.
“This expansion represents more than growth — it reflects our ongoing investment in people, performance, and the future of the cold chain,” said Sam Herbert, CEO of Peli BioThermal. “Allentown has long stood as a model of reliability and teamwork, and this new facility ensures we can continue delivering excellence for years to come.”
Leadership and Community Support
Joining Herbert for the ceremony were Doug Ross, President and COO, and Pete Hagstrom, Chief Commercial Officer, who each spoke about the site’s enduring role in supporting the company’s mission of “saving lives by protecting life-saving therapies.”
Representatives from the Greater Lehigh Valley Chamber of Commerce also attended, underscoring the importance of the facility’s contribution to local economic growth and industry innovation.
Adding to the celebration, a representative from the office of U.S. Congressman Ryan Mackenzie presented Peli BioThermal with a recognition award, honoring the company’s continued impact on regional employment and global healthcare logistics.
Fifteen Years of Dedication — and Counting
Since its opening, the Allentown Service Center has exemplified the Peli BioThermal spirit — defined by hard work, integrity, and innovation. Known locally for the motto “We just work harder,” the Allentown team continues to set the standard for operational excellence within Peli BioThermal’s global network.
“This facility has always been more than a workplace — it’s a symbol of our team’s passion and purpose,” said Doug Ross. “The same energy that started here 15 years ago still drives us today.”
A New Era for Allentown
The new Allentown site reflects Peli BioThermal’s long-term investment in strengthening its North American operations. With enhanced service areas and improved logistics infrastructure, the facility is designed to increase efficiency and ensure the availability of temperature-controlled packaging across the region.
As Peli BioThermal continues to grow its global network of service centers, Allentown remains a cornerstone of the company’s U.S. operations — supporting its mission to deliver life-saving therapies safely, sustainably, and efficiently to patients around the world.
About Peli BioThermal
Peli BioThermal is a global leader in temperature-controlled packaging and service solutions for the life-sciences industry. With operations across North America, Europe, and Asia, the company provides reusable and single-use systems designed to ensure the safe delivery of life-saving biologics, cell and gene therapies, and vaccines.
